Frequently Asked Questions
What services do Derrycourt provide?
How can I get a price/quote?
Contact our Customer Support Team, who will be happy to discuss your specific needs.
Tel: 01 8643000, email: info@derrycourt.ie or get a quote online
We will provide you with a quote within 24 hours after a site inspection or receiving all necessary details.
Do Derrycourt provide specialised cleaning services?
Yes
What specialised cleaning services are provided by Derrycourt?
Hydrogen Peroxide Fogging
Hydrogen Peroxide Fogging is a specialised service provided by Derrycourt Cleaning Specialists to a wide variety of clients who have difficulty removing infectious bacteria from their facilities. Hydrogen Peroxide Fogging is used to eradicate and destroy infectious bacteria including all forms of vegetative bacteria, bacterial spores, fungi, fungal spores and viruses. Hydrogen Peroxide Fogging attacks the Cell Membrane of the bacteria. These bacteria and viruses are often found in hospitals, cleanrooms, manufacturing sites, creches and GP waiting rooms.
Infection Control & Prevention
Infection Prevention and Control Cleaning is a very specialised and critical part on many healthcare and some manufacturing processes. If these areas are not maintained or cleaned properly this could have a detrimental effect on the client. When selecting a contractor it is essential that you appoint one with the experience to ensure that every effort is made to eliminate the risk of infection.
Crime Scene Cleaning
Crime Scenes require highly trained cleaning specialists that have the extensive experience and training required to deal with such delicate and sensitive situations. Derrycourt Cleaning Specialists Crime Scene Team, are ahighly experienced, award winning, trained teamwho achieve the highest standards with the utmost discretion and professionalism that is required in these unfortunate circumstances.
Where can I find the Derrycourt Gender Pay Gap Report?
The annual Derrycourt Gender Pay Gap Report can be downloaded here.
Derrycourt Gender Pay Gap Report 2023
Can I get a once off clean?
Yes, we provide initial cleans for clients. Derrycourt will conduct a site visit (free of charge) to assess the work required and will provide clients with a quote/timeframe.
Please contact our Customer Support Team on 01 8643000 to discuss your specific needs.
Alternatively, email us info@derrycourt.ie or get a quote online.
We will provide you with a quote within 24 hours following site inspection and receiving all the necessary details.
Can I get my house cleaned?
Our work is mainly commercial, so generally our team do not undertake domestic cleaning requirements, however our Customer Support Team will be happy to discuss individual requests on 01 8643000.
Alternatively, email us info@derrycourt.ie or get a quote online.
We will provide you with a quote within 24 hours following site inspection and receiving all the necessary details.
How quickly can Derrycourt get started after I approve a quote?
If your requirements are urgent, please advise our Customer Support Team of this whilst making your initial enquiry, we can then advise you of potential availability and a provisional booking can be made until you have received and confirmed our quotation. Ordinarily, our work is pre-planned and we book 1-2 weeks in advance. We will always try to accommodate last minute requests where possible.
Do I pay the cleaner when they come out?
No, the terms of payment are agreed at the time of scheduling the work and all payment is made directly to the company.
How is Derrycourt better than/different to other cleaning companies?
Because Derrycourt is a family owned and run business, we have a strong ethos of working in partnership with our clients, employees and suppliers, ensuring that we deliver on our service agreements, ensuring best practice is implemented on each site and site standards are maintained and exceeded. Along with this, we believe that our employees have an integral part to play in our success. Our Cleaning Specialists are trained to the highest standards. Read more here.
What awards have Derrycourt won?
Derrycourt has achieved numerous awards and accolades including the first Irish Contract Cleaning Company to be awarded the Golden Service Award in three consecutive years and awarded the Cleanest Premises in Ireland and UK for Healthcare. The company are also multiple winners of the Irish Contract Cleaning Association Awards and Irish Accommodation Service Institute Awards. Derrycourt also holds a host of accreditation. These accreditations demonstrate our commitment to continuous development and improvement of the services that we provide to our clients.
Can I get references/testimonials from people who’ve used Derrycourt?
See what our clients in different industries say about us.
“Derrycourt proved to be the missing link in our efforts to meet HIQA National Standards. We have progressed from a fair rating to maintaining a position within the top 10 Hospitals nationwide. Derrycourt management proactively engages with the Hospital to review process and actively engage in hygiene and quality reviews and development.” Healthcare cleaning client.
“Having developed a friendly, open and honest working relationship with the Derrycourt team we always feel we can discuss any additional works we may have.” Retail client.
“One of the key area’s which we feel Derrycourt deliver on is the support side, our requirements on site are changing frequently and Derrycourt have shown themselves to be most flexible and efficient through all sections of the business with which we deal with. Derrycourt’s success is their attention to detail from contract proposal all the way through to the actual cleaning. No stone is left unturned which results in an excellent delivery of service, allowing us to concentrate on the core business of manufacturing.” Manufacturing client.
“I have worked with many cleaning companies over the years and I would rank Derrycourt Cleaning Specialists as one of the finest. The standard of cleaning throughout the site is exemplary; a high standard is consistently maintained which is a key requirement within the pharmaceutical industry.” Pharmaceutical Manufacturing client.
“Derrycourt Cleaning Specialists provides Facilities Management for our hotel. Their services includes: Housekeeping, Maintenance, Ground Management and anything else we require on a day to day basis. They are superefficient and effective. They have a 24 hour call out service and provide us with the most competitive rates. I would definitely recommend them as a Facilities Management Team.” Hospitality client.
“The cleaning personnel on site are very well presented and are trained to Derrycourt’s exacting standards. The constant monitoring and quality control checks undertaken by Derrycourt Management is a large factor in their success here.” Education cleaning client.
“We are a 5 star hotel, attention to detail is essential in our business – as is first impressions. We demand a 5 star service from all our suppliers and I can certainly say we get that from Derrycourt Cleaning Specialists. Their work is impeccable; the cleaning operatives are professional, reliable and always willing to help out in every way.” Window cleaning client.
Are your cleaners/operatives fully trained and experienced?
Yes, all our cleaners/operatives are fully trained and assessed to BICS (British Institute of Cleaning Science) standards, regardless of their prior experience, to give the most professional service to our clients. We pride ourselves on providing the highest of cleaning standards and commit the time needed to be invested in our employees. Employees receive a BICS certificate on successful completion of the training. Our employees receive the following mandatory training as part of their induction process: Company Induction, Manual Handling, Infection Control (where applicable), and our fully qualified Supervisors provide specific training to the employees in relation to the site they are based at to meet client needs.
Induction and skills training is not the only development provided to our employees, on-going training is provided for those who wish to further their career. Read more here.
Will the job be done on time and within budget?
Derrycourt promise to deliver in accordance with the agreed contract specifications in relation to time and budget.
How can I apply for a job with Derrycourt?
All our vacancies are advertised on our website.
If you wish to follow up on a job application, please email hr@derrycourt.ie
If you are currently a Derrycourt employee and have a pay-related enquiry, please email payroll@derrycourt.ie
How can I contact Derrycourt?
You can contact us in the following ways:
Telephone: 01 8643000 (Head Office, Dublin)/ 021 4614281 (Cork office).
Email: info@derrycourt.ie
Post: Unit 4B & 4C, Century Business Park, Finglas, Dublin 11.
Post: Acorn Business Campus, Mahon Industrial Estate, Blackrock, Co. Cork.
Social Media: Facebook LinkedIn YouTube
Website: www.derrycourt.ie
